Shipping & Delivery

Free standard shipping worldwide. Please allow 2–4 business days for processing and an estimated 7–15 business days for delivery after dispatch. Delivery times may vary by destination, carrier delays, and holidays. Tracking information will be emailed when your order ships.

Processing time is the time it takes us to prepare your order for dispatch. Transit time starts once your order has been dispatched and is handled by the carrier. The two add up, so your delivery window is the processing time plus the transit time.

If our carrier can't deliver to your address, checkout will tell you before you pay. Orders shipped across borders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are set by customs authorities and are not collected by JollyWear at checkout. They are the responsibility of the recipient.

We can't guarantee delivery by Christmas or any other specific date. If you need your order for an event, please order early and contact us if you have questions.

To change your shipping address or order before dispatch, contact us as soon as possible with your order number. Changes depend on fulfillment status and may not be possible once your order has been dispatched.